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How We’re Using Precision Medicine to Transform Resident Safety

Beyond “Trial and Error”

How We’re Using Precision Medicine to Transform Resident Safety

In long-term care, we’re all familiar with the scenario. A new medication is started, and a resident—who was stable—falls. Another resident is put on a standard dose of a blood thinner, only to have it fail, leading to a catastrophic event. A third complains of debilitating muscle pain from a statin and is labeled “non-compliant.”

For decades, the clinical response has been a frustrating cycle of “trial and error.” But what if it’s not just bad luck? What if these outcomes are predictable?

At MedElite, we believe the “one-size-fits-all” model of prescribing is no longer acceptable for the complex, vulnerable population we serve. This belief is at the heart of our clinical partnerships, including our work with leading organizations like Priority Healthcare Group (PHG). We were privileged to discuss this very topic at a recent PHG event honoring their Directors of Nursing—the clinical leaders who manage this challenge daily.

The topic? Pharmacogenomics (PGx). And it’s changing everything.

 

The $7.6 Billion Problem

Adverse Drug Events (ADEs) are one of the greatest threats to resident safety in nursing facilities. It’s a staggering financial problem, costing an estimated $7.6 billion annually. But more importantly, it’s a human one.

These ADEs manifest as falls , avoidable rehospitalizations , and a cascade of polypharmacy that makes a nurse’s med-pass exponentially more complex and dangerous. The central challenge is that two people can take the exact same dose of the exact same drug and have wildly different outcomes.

Pharmacogenomics explains why.

 

What is Pharmacogenomics (PGx)?

In short, PGx is the study of how an individual’s unique genetic makeup influences their response to drugs. It combines pharmacology with genomics to help personalize drug therapy, optimize effectiveness, and minimize risk.

This is a one-time test that provides a lifelong “instruction manual” for a patient’s body.

Most of this comes down to metabolism. Our bodies use a family of enzymes—primarily the “CYP” enzymes—to break down and activate medications. But based on our genes, we all metabolize differently:

  • Poor Metabolizers: Break down a drug very slowly, leading to a toxic buildup and severe side effects.
  • Intermediate Metabolizers: Have reduced enzyme activity.
  • Normal Metabolizers: Have the “expected” enzyme activity.
  • Ultrarapid Metabolizers: Break down a drug so quickly that it’s eliminated before it can work, leading to therapeutic failure.

Without this genetic information, we are, quite literally, prescribing blind.

 

PGx in Practice: Three Cases Where Genetics Changed Everything

This isn’t theory; it’s practical, actionable clinical science.

Case 1: The “Ineffective” Blood Thinner Many of the most common antiplatelet drugs, like Clopidogrel (Plavix), are “prodrugs.” This means they are inert when swallowed and must be activated by the CYP2C19 enzyme to work.

  • The Problem: A patient is identified through a PGx test as a “poor metabolizer” of CYP2C19.
  • The Clinical Risk: Their body cannot activate the drug. They are at an “increased risk of therapeutic failure”, meaning they are unprotected from a future heart attack or stroke, despite “taking their meds” perfectly.
  • The PGx Solution: The provider is alerted and can instead prescribe an alternative like Ticagrelor (Brilinta), which is not activated by the same genetic pathway. This simple switch can, quite literally, save a life.

 

Case 2: The “Non-Compliant” Statin Patient A provider prescribes a statin to a resident to manage high cholesterol. The resident soon reports severe, debilitating muscle pain—a known side effect called SAMS (Statin-Associated Musculoskeletal Symptoms).

  • The Problem: A gene called SLCO1B1 provides instructions for a protein that transports statins into the liver to be cleared. A PGx test reveals this patient has “decreased function” of this gene.
  • The Clinical Risk: The statin isn’t being transported into the liver. Instead, it builds up in the bloodstream to toxic levels, causing the muscle pain.
  • The PGx Solution: This resident isn’t “non-compliant”; they are genetically intolerant. The PGx test provides the data to justify selecting a different statin that is less dependent on this pathway, ensuring they can be protected from cardiovascular disease without suffering.

 

Case 3: The Fall That Was Prevented This is perhaps the most powerful example. A resident was identified as a “High Fall Risk” and had fallen four times in just three months (3 times in Dec/Jan, 1 in Feb). The patient was taking Imipramine, a tricyclic antidepressant.

  • The Problem: A PGx test revealed the patient was a “Rapid Metabolizer” for the gene (CYP2C19) that processes this drug.
  • The Clinical Risk: The patient’s body was likely clearing the drug too quickly, leading to “therapy failure or increased side effects” —a perfect storm for instability and falls.
  • The PGx-Guided Intervention: Our pharmacist recommended discontinuing the Imipramine and switching to an alternative (Sertraline/Zoloft) that would be more effective for their genetic profile. The prescriber agreed.
  • The Outcome: “Patient has not fallen since med change”.

A Partnership for Better Outcomes

This is the standard of care we are building with our partners at Priority Healthcare Group. By celebrating their DONs, we are celebrating a shared commitment to clinical excellence.

This data isn’t just a report; it’s a tool for change. It empowers DONs and providers to have data-driven conversations about deprescribing. It provides the objective evidence needed to support psychotropic stewardship. And, as the case study shows, it directly prevents harm.

 

 

 

 

 

 

 

 

 

 

 

 

The era of “trial and error” is over. Precision medicine is here, and by integrating it directly into the long-term care setting, we are proud to be working with our partners to deliver safer, more effective, and truly personalized care.

Now Available – Official MedElite Merchandise Store

We are excited to announce the launch of our new online merchandise store, making it easier than ever to get your hands on official MedElite and Infinite gear.

We’ve upgraded our apparel with new items from premium brands like Nike, Ogio, NorthFace, Cherokee, and Stanley.

Apparel: polos, jackets, rain jackets, sweaters, hoodies, and t-shirts.

Clinical Attire: NEW! scrubs & lab coats

Items: tumblers

We will continue to add new products over time, so be sure to check back often!

Registration is required, so please see below for instructions on how to create an account and access the store.

 

Follow These Steps to Create your Account:

  1. Go to the registration page at Bordova Uniforms| Login
  2. Use the right “NEW CUSTOMER” Tab and Click on Register with email.
  3. Fill out all required fields such as Name, Email, Phone number, Username, and Password. Please use your MedElite email as your username.
  4. In the “Group password” field, enter the code: MedElite.
  5. Check the “I’m not a robot” box and click on Sign up.

You can access the store from the MedElite website by clicking “Merchandise” in the top bar or on the main Rophe page.

If you have questions or recommendations for new merchandise, please contact timgranato@medelitegrp.com

Introducing the Next Generation of MedElite Scrubs

We are pleased to announce an upgrade to our official provider uniform.

We believe that our providers deserve the best, and this new line of scrubs is built for performance. They feature a comfier, more breathable fabric and a modern, professional fit. You’ll also have a choice of several new color options.

These new scrubs are be available for purchase in our online merchandise store. This can be accessed via the “Merchandise” tab in the top right corner of our website, or on Rophe.

Safeguarding our Mission

The MEDELITE Compliance Hotline

As dedicated healthcare professionals, our commitment to ethical practices and providing the highest quality care is a top priority. To further support this commitment, we’d like to remind you of the Compliance Hotline, a confidential channel for all team members to raise concerns or report any potential violations.

 

Call: (855) 490-0051

Online: snfhotline.org

Email: reports@snfhotline.org

Fax: (516) 570-3434

 

Why the Compliance Hotline is Vital to Our Work

Upholding Our Values: MedElite and Infinite Medical P.C. are built on a foundation of integrity. The hotline ensures that our actions consistently align with our core values.

Protecting Our Patients: By addressing concerns promptly, we safeguard the well-being of those we serve, creating a safe and trusting environment.

Empowering Our Team: Every team member plays a vital role in maintaining our high standards. The hotline empowers you to speak up without fear of reprisal.

Continuous Improvement: Identifying areas of concern allows us to continuously improve our practices and strengthen our organization.
Together, let’s ensure that MedElite continues to uphold ethical and compassionate healthcare.

Care Coordinator Spotlight: Making Every Interaction Count

Brittany Charlot, MA | CCM Coordinator

Brittany brings a vibrant energy and high level of passion to the Brooklyn MedElite office. As a Care Coordinator, she ensures every detail within a resident’s medical record supports optimal, proactive care. But, as a member of the team, she ensures colleagues feel supported and at ease, embodying a collaborative spirit that lifts everyone around her.

In her own words, she aims to live by Maya Angelou’s profound quote: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” For Brittany, this means every behind-the-scenes interaction matters, and she takes pride in the work she does each day.

We’re incredibly proud to have CCM Coordinators like Brittany, whose strong personality and dedication to the best patient outcomes bring our mission to life every single day.

 

Finding Her Calling

“From a young age, I found myself drawn to the world of healthcare,” Brittany shares, recalling the summers spent at her aunt’s medical center. She watched interactions filled with kindness, care, and confidence, witnessing firsthand the profound impact healthcare professionals could have. “I admired the sense of purpose behind what they did.”

But it was a very personal moment in 2016 that truly set her path. “My son became ill and experienced a febrile seizure. Watching him go through that was terrifying—a feeling of helplessness I’ll never forget.” What stood out just as strongly was the medical team’s calm, skilled, and compassionate response, not just to her son, but to her as a parent. “In that moment, I saw how powerful compassion, knowledge, and action could be when combined in the hands of medical professionals.” This experience sparked Brittany’s drive to contribute to that same powerful care, leading her to MedElite.

 

Ensuring Patient Safety & Compliance

Today, as a CCM Coordinator, Brittany channels that powerful blend of compassion and meticulous knowledge into her daily work. “A key part of my role involves reviewing each patient’s chart for up-to-date immunization records and verifying that necessary consent forms are completed and properly filed,” she explains. These vital steps are not just for legal and regulatory compliance; they are critical for direct patient safety.

Ensuring current vaccines protects vulnerable residents from preventable illnesses, while confirming consent ensures care is given ethically and with the patient’s full understanding. Brittany’s work is key for proactive management, significantly reducing the likelihood of a resident’s condition worsening to require hospitalization.

 

Our Collective Pursuit of Excellence

We want to sincerely thank Brittany for sharing her inspiring story and for her dedication to supporting our patients. At MedElite, we are incredibly proud to have her as part of our team, and we recognize the many other Care Coordinators across our organization who show this same level of commitment and compassion every day. You bring our mission to life, and we are deeply grateful for your efforts in providing exceptional care to those we serve.

Pledge to Excellence

Our Commitment to Exceptional Patient Care

At MedElite, we understand that our work extends beyond simply providing medical services. We are entrusted with the well-being of individuals who have lived rich and meaningful lives. Our “Pledge to Excellence” serves to reinforce our commitment to providing exceptional care and support to every patient we serve, ensuring we are all aligned in our dedication to positively impact the lives of those we are privileged to care for.

Pledge to Excellence

Every skilled nursing and long-term care community is home to individuals who have lived full lives and shaped the world we know today. As they navigate the challenges of aging, they deserve nothing less than exceptional care.
That’s why MedElite’s mission is to empower healthcare providers and organizations with the tools and support needed to provide the highest-quality care to every patient.
We are Changing the Face of Healthcare. As an outcomes-driven company, we are extending and enriching the lives of our patients, ensuring that each one feels valued in their golden years. We achieve this through the management of clinical services and a data-driven, treat-in-place model that brings specialized care and equipment directly to the bedside.

Our Values

Spirit of Innovation: We approach every challenge with creativity and believe that the best solutions are found beyond conventional thinking. This out-of-the-box approach allows us to overcome obstacles, develop groundbreaking programs, and constantly seek new and better ways to enhance the lives of our patients.

Loyalty: We cultivate a culture of unwavering loyalty, where we stand by our patients, our partners, and each other. We believe that trust and mutual respect are essential for building strong relationships. This loyalty fosters a sense of belonging and shared purpose, creating a supportive environment where everyone feels valued and empowered to contribute their best.

Commitment: We are devoted to improving the lives of our patients, and each team member plays a vital role in this endeavor. We understand that our individual contributions have a domino effect, ultimately impacting the well-being of those we serve. This shared commitment to excellence drives us to go above and beyond in our respective roles.

Initiative: Similar to our approach to care, we value proactive individuals who take ownership and anticipate needs. We encourage our team members to identify opportunities, address challenges head-on, and contribute with the same passion and dedication as if MedElite were their own.

Our Legacy

Since 2011, MedElite has been redefining the landscape of post-acute care. We are proud to be industry leaders, setting the pace for others to follow and raising the bar for all. Our relentless pursuit of perfection and steadfast commitment to putting patients first is what sets us apart.

 

These principles are not just words; they are the foundation of our daily practices and decisions. Each of us, in every role, plays a vital part in upholding these standards and ensuring we provide the best possible care to those we serve.

By embodying these values, we strengthen our team and create a lasting, positive impact on the lives of our residents.

Thank you for your dedication to our shared mission.

Become a Provider

With hundreds of providers around the country, we are so proud of the people who make it happen on a daily basis. To join our family, please fill out the form below and a member from our recruiting team will reach out.